Buyer Intro Agreement
Let's Start Making Intros
Acceptance of the Terms of Use
This Buyer Intro Agreement (the “Agreement“) covers Your registration as a client (“You”) of Hello Exit LLC (“Hello”) and your use of Hello’s zero-fee exit service (the “Services“).
1. Eligibility; Authority.
The individual or entity identified during Hello’s registration process hereby attests and guarantees to Hello Exit the following: (i) they possess the requisite rights, powers, and permissions to enter into this Agreement and are capable of creating binding commitments on their own behalf; (ii) the entry into this Agreement has been duly authorized by the respective individual or entity; (iii) they have never been removed from utilizing Hello’s Services for breach of contract; and (iv) all information submitted is comprehensive, precise, and current.
IMPORTANT: If you register as an individual on Hello and are utilizing Hello’s Services on behalf of an entity, you are entering into this Agreement on behalf of that entity. By doing so, you affirm and guarantee that you are fully authorized to bind that entity to the terms of this Agreement.
2. Services
Hello will provide You with up to five personal introductions to buyers from Hello’s network that Hello has verified and pre-vetted (“Verified Buyers“). No further services of any kind are offered under this agreement.
No legal, accounting, negotiation, investment or tax advice shall be given. And Hello does not represent You or Your business in any way.
3. Fees
You will be charged no fees for the use of the Services.
4. Business & Personal Information Provided Voluntarily For Use of Service
We may collect information that You voluntarily provide to us in order to provide You the Services. Specifically, if You submit a business to us, the information provided about this business (the “Business Info“) will be shared with Verified Buyers who request an introduction to You. Prior to an introduction, only anonymous Business Info is shared, and only when a personal introduction is made both identifiable Business Info (such as Your website) and Your PII (such as your email address) will be shared.
You are explicitly granting Hello the right to share this information.
5. Grants
You further grant Hello the non-exclusive right to make introductions to Verified Buyers and to make known the fact that You are open to selling the business or businesses you submit to Hello.
6. Your Responsibilities
In the utilization of Hello’s Services, You agree to the following:
- You affirm that you are truly open to an exit to the right buyer with the right offer.
- You expressly warrant that all information related to your business (“Business Info”) provided to Hello is accurate, complete, and up-to-date.
- You commit to updating the financial components of your Business Info at least on a quarterly basis, although a monthly update is strongly recommended.
- You agree to engage responsibly with Verified Buyers introduced by Hello, responding in a timely manner to all communications and actively participating in the exit process.
- You affirm that your business is not currently listed for sale in any marketplace or with a sell-side advisor. And if you ever do list it or hire a sell-side advisor, you will let us know so we can stop making intros.
7. Disclaimer
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS AGAINST US AND REQUIRES YOU TO WAIVE CERTAIN REMEDIES AGAINST US.
Hello neither owns nor controls any of the Verified Buyers in its network. The inclusion of any Verified Buyer in our network does not indicate an endorsement or affiliation. Consequently, Hello offers no representations, warranties, or guarantees regarding any Verified Buyers. If you seek any such assurances, please consult directly with the Verified Buyer in question.
Hello provides the Services “AS IS,” “WITH ALL FAULTS,” and “AS AVAILABLE,” with the entire risk as to satisfactory quality, performance, accuracy, and effort resting with you. No warranties, whether express or implied, are offered, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party intellectual property rights.
Some jurisdictions limit or disallow the disclaimer of implied or other warranties, so the above disclaimers may not apply to you.
You affirm that Hello shall not be liable for any breach of representation or warranty claims arising out of any Verified Buyer’s failure to honor any representation or warranty obligation to you.
8. Limitation of Liability
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS AGAINST US AND REQUIRES YOU TO WAIVE CERTAIN REMEDIES AGAINST US.
Under no circumstances shall Hello be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the Services. This limitation applies whether the damages arise from use, misuse, or inability to use the Services, and even if Hello has been advised of the possibility of such damages.
Hello’s aggregate liability for all claims related to the Services shall not exceed the greater of $100.00 or the amount you have paid to Hello in the past 12 months, if any.
9. Indemnification
You shall defend, indemnify, and hold harmless Hello and its employees, contractors, directors, suppliers, and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees related to (i) Your use or misuse of the Services, (ii) any breach of this Agreement, including any Prohibited Uses, (iii) any representation or warranty set forth in this Agreement. Hello reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will assist and cooperate in asserting any available defenses.
10. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of Washington, including its conflicts of law rules, and the United States of America. You agree that any dispute arising from or relating to the subject matter of this Agreement shall be governed by the exclusive jurisdiction and venue of the state and Federal courts of Thurston County, Washington.
Testimonials
What our clients say
in my career you get to deal with a lot of service providers. There are the below average, the average the the above average. Then there is one category that no one talks about which is the exception. I have had the pleasure of meeting Dustin at an event. We then engaged him to source acquisition targets for us. The communication, Personal service, attention to details, availability, interaction with him and his team has been nothing short of exceptional. If ANYONE wants further in-depth conversation about the exceptional experience please reach out.
Dustin and his team at Hello Exit are simply incredible! Their expertise and support throughout the entire process of selling my company were a game changer. Dustin’s expertise and guidance throughout the entire process was invaluable. He took the time to truly understand my needs and goals, and helped me navigate every step of the way with ease. His team at Hello Exit is exceptional, and they truly go above and beyond to ensure their clients are not only satisfied, but actually excited about their exit!! I cannot recommend Hello Exit enough! Their professionalism, knowledge, and dedication to their clients are unmatched. If you’re looking for a top-notch company to help you sell your business, look no further than Hello Exit. Thank you, Dustin and team, for all that you do!
I worked with Dustin [from Hello Exit] for the sale of a business and everything went smoothly. He was very hands-on and provided a lot of guidance throughout every part of the process. He took the time to get to know my business well and was able to communicate our operation effectively to potential buyers. The sale was a success and I couldn’t have done it without him.
Dustin [from Hello Exit] was great working with me to help sell my software company. He made everything clear, was patient, never over pressured me, but kept a strong sense of urgency. I would recommend him to anyone looking to sell their business and plan on working with him again in any capacity that I can.
It was a pleasure working with Dustin and he has my most sincere recommendation. He and his firm bring a sophistication and etiquette that is very hard to find in the lower, lower middle market – outstanding preparation, excellent sell-side coaching, a rationale / unbiased disposition, and so on. In addition, he brings a powerful network to the conversation and can add value well beyond the transaction. I hope to work with Dustin on many more deals to come!
Dustin added tremendous value for our portfolio of companies. He made a complex sale process easier and significantly more efficient. We received 5 offers (two above ask) and were extremally happy with the outcome. As a serial trouble maker that has acquired 7 companies and sold 4 we will be using Dustin for future exits.
With Hello Exit, Dustin has built one of the best online business brokerages out there. As a buyer, Dustin’s company has continuously provided us with acquisition targets that have been very well qualified. Every opportunity has fit directly into the criteria we’ve been looking for which has saved a ton of time on due diligence. If you want to get a jump start on your acquisition pipeline, it’s easy to recommend Dustin and Hello Exit.
Dustin is one of the most knowledgable business broker out there for tech & web businesses. We used him to buy a significant business operated by 15+ employees. Our work in diligence was substantially reduced given the strong & accurate information package he provided. All questions were proactively answered, all supporting data was there and presented in the right format, and everything was accurately represented. This saved us weeks of work! In discussions & negotiations, Dustin played a fair role & helped resolved issues by understanding the issue from the perspective of both buyer & seller. With his knowledge and experience, he was able to make smart suggestions and helped everyone reach a common ground quickly. I would surely work with Dustin again. He is super!
Dustin is one of the smartest SaaS model minds in the business. We compare notes about technology, business models and how to level-up companies in today’s fast changing markets. He is on point with a great approach and I am always happy to send recommendations. Cheers, Tim
What can I say other than Dustin [from Hello Exit] delivered on everything he promised… and then some. At first, I didn’t believe him when he said he would sell my agency in a few months. But he was so passionate about working together, a part of me believed he would deliver. And he did. We had 3 offers in 30 days and went under contract with the highest offer. In 3 months later we closed on the sale at the price he evaluated us on. During the entire process, his knowledge and experience helped immensely. Any time there was confusion or a hurdle that myself or the buyer had, Dustin and his team stepped in and smoothed every over. Selling a business is one of the most invigorating yet stressful experience I’ve ever went through and I’m so grateful that I picked the right broker to help me through it. I’d use him again in a heartbeat.
Dustin and his team were great to work with. They helped increase our deal flow with strategic deals. If someone is looking to increase their targeted deal flow I would definitely recommend working with Dustin.
Dustin was awesome to work with on the deal. He and team provided great support and advice all through – from initial interest discussions, negotiations, contract closure to execution. He is very prompt and proactive which sails the deal making through. He also provided great support and mediation help post transition on some key contract payout clauses, which is highly appreciated. I recommend Dustin highly to SAAS business owners and entrepreneurs.
I’ve known Dustin for over 10 years, and actually acquired a SaaS company he founded. I’ve always found Dustin to be extremely sharp, fair and honest, reasonable to deal with, and the kind of person you would want to do business with again in the future (which is rare these days). I’m currently mentoring and incubating over 150 international startup companies, and have already talked with Dustin about bringing him these businesses to broker to sell once they are profitable and solidly into their momentum phase.
Dustin is one of the best and most trustworthy SaaS advisors and brokers in the industry, and a great person! If you run a SaaS business, and Dustin contacts you, you should definitely talk to him! Even if you decide not to sell, it will be a very worthwhile and fruitful conversation.
